Home Energy Assistance Program (HEAP)

Beginning November 13, 2018 regular benefits for the HEAP program (Home Energy Assistance Program) will be available for lower income families in Delaware County to help supplement their home heating expenses.


Regular benefits November 13, 2018 – March 15, 2019

Emergency benefits January 2, 2019 – March 15, 2019

HERR (Heating Equipment Repair Replacement): November 5, 2018 – until all funding is exhausted.


Persons receiving food stamps and/or public assistance will be assisted by the Delaware County Department of Social Services. All other income eligible households will be assisted by Delaware Opportunities Inc.


Income guidelines for the 2018-2019 HEAP season are as follows:

Household size          Maximum Gross Monthly Income

         1                                 $2,391

         2                                 $3,127

         3                                 $3,863

         4                                 $4,598

         5                                 $5,334

         6                                 $6,070

         7                                 $6,208

         8                                 $6,346

         9                                 $6,483

        10                                $6,621        

        11                                $6,918

        11+                            $540.00


All households wishing to apply for HEAP, who have not received an application through the early outreach process, may either request to have an application mailed or go online at mybenefits.com after November 13, 2018.


Applicants not receiving benefits last season will be required to participate in either face to face or phone interviews. Those under the age of 60 can request a paper application by calling Delaware Opportunities Inc. at (607) 746-1615. Those 60 and older may request an application by calling (607) 832-5751 between the hours of 8:00 am to 4:00 p.m. Interviews will be conducted between the hours of 9:00 a.m. and 3:00 p.m.  Applicants are advised to apply for HEAP prior to being extremely low or out of fuel.  As per vendor agreement, fuel vendors are permitted to charge $65.00 to $125.00 for an off-route charge for a delivery which is deducted from the HEAP benefit.  A client with an emergency after hours or on the weekend, should contact the Delaware County Sheriff Department at (607) 746-2336.


For more information, call the Delaware Opportunities HEAP office at (607) 746-1615, or email at MConklin@delop.org


Contact:  Mary Conklin, HEAP Examiner 

(607) 746-1615