• Maintain up to date knowledge of Section 8 program regulations
• Assist walk ins with paperwork, answering program questions, etc. 
• Obtain all information and documentation for completion of initial applications or recertification's including verification of income and family composition in accordance with the federal preference regulations and administrative plan
• Make referrals to other services to meet client needs
• Maintain and utilize accurate waiting lists using computer system in accordance with Federal preference regulations and Delaware Opportunities Housing Office procedures
• Maintain accurate and complete files and records for all current program participants as well as maintaining inactive files for seven years; dispose of files after seven years
• Conduct tenant briefings to provide program information regarding eligibility, tenant/owner responsibilities, method of program operation, equal opportunity, fair housing and Federal Privacy Act rights; assure that clients and landlords receive tenant/landlord packages containing all information required by HUD
• Conduct housing quality inspections as required for Section 8 rental assistance
• Inform landlords, tenants and other program staff of housing inspection results and required improvements
• Prepare and mail all recertification notices
• Perform other similar or associated duties as required or directed

Qualifications

Skills and Abilities

• Secretarial skills, including the ability to type, file, and operate office machinery
• Ability to learn, interpret, and apply regulations
• Good organizational and communication skills

Experience

• Two years’ secretarial experience in human services or housing fields and/or Family Development Credential

Education/Licensure/Certifications

• High school diploma and Family Development Credential and/or
• Associates degree in a related field and/or Course work toward a Bachelors Degree in Human Services, Human Development, Psychology, or a similar field

35 hours per week, Monday through Friday $19.29 - $23.00 per hour DOE