The primary responsibilities of the Housing Quality Specialist II are assisting people in applying for the House Choice Voucher program, performing unit inspections, and processing annual recertifications for the housing program. The ideal candidate will work well with others, be detail-oriented, and a good multi tasker. 

Job Duties

• Maintain up to date knowledge of Section 8 program regulations
• Assist walk ins with paperwork, answering program questions, etc.
• Obtain all information and documentation for completion of initial applications or recertifications including verification of income and family composition in accordance with the federal preference regulations and administrative plan
• Make referrals to other services to meet client needs
• Maintain and utilize accurate waiting lists using computer system in accordance with Federal preference regulations and Delaware Opportunities Housing Office procedures
• Maintain accurate and complete files and records for all current program participants as well as maintaining inactive files for seven years; dispose of files after seven years
• Conduct tenant briefings to provide program information regarding eligibility, tenant/owner responsibilities, method of program operation, equal opportunity, fair housing and Federal Privacy Act rights; assure that clients and landlords receive tenant/landlord packages containing all information required by HUD
• Conduct housing quality inspections as required for Section 8 rental assistance
• Inform landlords, tenants and other program staff of housing inspection results and required improvements
• Prepare and mail all recertification notices
• Perform other similar or associated duties as required or directed

Qualifications

Skills and Abilities

• Secretarial skills, including the ability to type, file, and operate office machinery
• Ability to learn, interpret, and apply regulations
• Good organizational and communication skills

Experience

• Two years’ secretarial experience in human services or housing fields and/or Family Development Credential

Education/Licensure/Certifications

• High school diploma and Family Development Credential and/or
• Associates degree in a related field and/or Course work toward a Bachelors Degree in Human Services, Human Development, Psychology, or a similar field