Home Energy Assistance Program (HEAP)

Beginning November 13, 2017 regular benefits for the HEAP program (Home Energy Assistance Program) will be available for lower income families in Delaware County to help supplement their home heating expenses. 

Please note the following dates for the 2017-2018 HEAP season:
Regular benefits:  November 13, 2017 – March 15, 2018
Emergency benefits:  January 2, 2018 – March 15, 2018
HERR (Heating Equipment Repair Replacement): November 6, 2017 - until all funding is exhausted.


Persons receiving food stamps and/or public assistance will be assisted by the Delaware County Department of Social Services. All other income eligible households will be assisted by Delaware Opportunities Inc. 

Income guidelines for the 2017-2018 HEAP season are as follows:
Household size                         Maximum Gross Monthly Income
         1                                             $2,318
         2                                             $3,031
         3                                             $3,744
         4                                             $4,457
         5                                             $5,170
         6                                             $5,883
         7                                             $6,017
         8                                             $6,150
         9                                             $6,284
        10                                            $6,418         
        11                                            $6,733
        11+                                             $523

All households wishing to apply for HEAP who have not received an application through the early outreach process, may either request to have an application mailed or go online at mybenefits.com after November 13, 2017. 
Applicants not receiving benefits last season will be required to participate in either face to face or phone interviews. Those under the age of 60 can request a paper application by calling Delaware Opportunities Inc. at (607) 746-1615. Those 60 and older may request an application by calling (607) 832-5751 between the hours of 8:00 a.m. to 4:00 p.m. Interviews will be conducted between the hours of 9:00 a.m. and 3:00 p.m.  Applicants are advised to apply for HEAP prior to being extremely low or out of fuel.  As per vendor agreement, fuel vendors are permitted to charge $65.00 to $125.00 for an off-route charge for a delivery which is deducted from your HEAP benefit.  If a client has an emergency after hours or on the weekend, they should contact the Delaware County Sheriff’s Department at (607) 746-2336. 

For more information, call the Delaware Opportunities HEAP office at (607) 746-1615, or email at heap@delawareopportunities.org.


Contact:  Mary Conklin 

(607) 746-1615